Refund Policy
- Service fee refunds: 100% refund if cancelled at least 24 hours in advance. 50% cancellation charges if cancelled less than 24 hours from the time of service
- Pre-paid float refunds: Unused balance refunded within 24 hours of visit completion with receipt documentation
- Refund method: Same mode as original payment (UPI, bank transfer, PayPal)
- Processing time: 3–5 business days for bank transfers, instant for UPI
Dispute resolution: Contact our Medical Coordinator within 48 hours of service delivery for any billing disputes.