Privacy Policy

Privacy Policy (Summary) 

Effective Date: February 2026 

CareKnight Medical Concierge Services (“we,” “our,” “us”) respects the privacy of our clients and patients. This summary outlines how we collect, use, and protect your information. 

Information We Collect 

• Personal Information: Name, age, contact details, address 
• Medical Information: Appointment details, doctor names, prescriptions (only as needed for service delivery) 
• Financial Information: Payment details for billing and refunds 

How We Use Your Information 

• To coordinate and deliver medical chaperone services 
• To communicate with healthcare providers on your behalf (with consent) 
• To send service updates and reports to registered family contacts 
• To improve our service quality through anonymized feedback analysis 

How We Protect Your Information 

• All staff sign confidentiality agreements 
• Medical information is never shared with third parties without explicit consent 
• Data is stored securely and accessed only by authorized personnel 
• Audio recordings and photos are taken only with patient consent and shared only with registered family contacts 

Your Rights 

You have the right to: 

• Access your personal information 
• Request correction of inaccurate data 
• Withdraw consent for data processing 
• Request deletion of your data (subject to legal record-keeping requirements) 

For full Privacy Policy or questions, contact: careknight.coordinator@gmail.com