CareKnight Medical Concierge Services (“we,” “our,” “us”) respects the privacy of our clients and patients. This summary outlines how we collect, use, and protect your information.
Information We Collect
Personal Information: Name, age, contact details, address
Medical Information: Appointment details, doctor names, prescriptions (only as needed for service delivery)
Financial Information: Payment details for billing and refunds
How We Use Your Information
To coordinate and deliver medical chaperone services
To communicate with healthcare providers on your behalf (with consent)
To send service updates and reports to registered family contacts
To improve our service quality through anonymized feedback analysis
How We Protect Your Information
All staff sign confidentiality agreements
Medical information is never shared with third parties without explicit consent
Data is stored securely and accessed only by authorized personnel
Audio recordings and photos are taken only with patient consent and shared only with registered family contacts
Your Rights
You have the right to:
Access your personal information
Request correction of inaccurate data
Withdraw consent for data processing
Request deletion of your data (subject to legal record-keeping requirements)